SENIOR BUSINESS PROCESS ARCHITECT

Location: Sandton, Johannesburg.

Our client is seeking an experienced Senior Business Architect to lead business process transformation initiatives by analysing, designing, and optimising end-to-end business processes. This role will work closely with business stakeholders and technical teams to translate strategic objectives into scalable process solutions that improve operational efficiency, customer experience, and business performance.

The successful candidate will have strong business architecture, process improvement, and stakeholder management experience, with the ability to bridge the gap between business and technology.

Responsibilities:

- - Lead business process discovery, analysis, and design workshops with key stakeholders.
  - Analyse current business processes and identify opportunities for optimisation and automation.
  - Design and document end-to-end business processes using BPMN and other industry-standard methodologies.
  - Define target operating models, governance structures, and business process improvements.
  - Translate business requirements into functional specifications, user stories, and acceptance criteria for development teams.
  - Collaborate with Solution Architects, Developers, and Project Managers to ensure successful solution delivery.
  - Develop process roadmaps and support continuous improvement initiatives.
  - Measure and monitor process performance using business metrics and KPIs.
  - Support pre-sales activities, including client workshops, solution design, demonstrations, and proposal development.
  - Develop and promote process architecture standards, templates, and best practices.
  - Work across cross-functional teams to deliver digital transformation and business improvement projects.

Requirements:

Bachelor’s Degree in Business Administration, Information Systems, Industrial Engineering, Computer Science, or a related field.
Minimum 5 years’ experience in Business Architecture, Business Analysis, Process Management, Enterprise Architecture, or Management Consulting.
Proven experience analysing, designing, and improving business processes.
Strong knowledge of BPMN and business process modelling methodologies.
Experience facilitating workshops and engaging with senior business stakeholders.
Ability to translate business requirements into technical documentation and functional specifications.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Experience working within Agile project environments is advantageous.

Experience with one or more of the following is preferred:

BPMN 2.0 and DMN
Workflow or Business Process Management platforms (Camunda, Appian, Pega, IBM BPM, Bizagi, or similar)
Business process modelling tools such as Camunda Modeler, Visio, Signavio, or Lucidchart
REST APIs, integrations, microservices, and event-driven architecture (conceptual understanding)
Cloud platforms such as AWS, Azure, or Google Cloud
Collaboration tools such as Microsoft 365, Google Workspace, Jira, Confluence, or Monday.com

Advantageous Experience:

Digital transformation programmes
Customer journey mapping and service design
Operating model and governance design
Lean, Six Sigma, or Continuous Improvement methodologies
Experience within Financial Services, Banking, Insurance, Telecommunications, or other regulated industries
Client-facing consulting or pre-sales experience

Please note: shortlisted candidates will be contacted within 5 days for interview. If not contacted, please consider your application unsuccessful.By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer: I hereby consent for Futurelink to process my personal information as part of the recruitment process, which will be done in accordance with the Protection of Personal Information Act (4 of 2013) (POPI) https://futurelinkglobal.com/privacy-policy/

Interested?

Please submit your application below.

SENIOR BUSINESS PROCESS ARCHITECT