SENIOR RETAIL STORE MANAGER
Our Client, based in Waterfall KZN, is looking for an experienced Senior Retail Store Manager to join their team.
- Improve profit and attain sales target of the supermarket
- Deal with all complaints, queries, and other related customer service issues
- Recruit and interview new staff for the supermarket
- Organize training, orientation, and supervise all departmental managers
- Oversee receiving orders and stock control
- Assign and schedule tasks for specific employees and also follow up on the results they generate
- Complete all the operational requirements of the store
- Appraise, monitor, and plan tasks to be given to individual staff members
- Discipline, counsel, and coach employees to maintain positive result generation
- Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization
- Recognize future and present requirements by customers
- Establish good rapport with existing and potential customers
- Collaborate with other members of staff that have good understanding about service requirements
- Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
- Study trends, authorize clearance sales and also determine all required sales promotions
- Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.
- Minimum of 8 years' experience in a store management role within a retail/FMCG store operations environment
- POS system experience
- Strong retail/FMCG background
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of labour legislation and IR practices
- Sound managerial skills
- Results and target driven
- Excellent interpersonal skills
Package & Remuneration:
- Competitive package on offer.
- Extended Weekend Time off (to be discussed)
Shortlisted candidates will be contacted within 5 days for an interview. If not contacted, please consider your application unsuccessful.