Location: Waterfall

Our Client, based in Waterfall KZN, is looking for an experienced Senior Retail Store Manager to join their team.




  • Improve profit and attain sales target of the supermarket
  • Deal with all complaints, queries, and other related customer service issues
  • Recruit and interview new staff for the supermarket
  • Organize training, orientation, and supervise all departmental managers
  • Oversee receiving orders and stock control
  • Assign and schedule tasks for specific employees and also follow up on the results they generate
  • Complete all the operational requirements of the store
  • Appraise, monitor, and plan tasks to be given to individual staff members
  • Discipline, counsel, and coach employees to maintain positive result generation
  • Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization
  • Recognize future and present requirements by customers
  • Establish good rapport with existing and potential customers
  • Collaborate with other members of staff that have good understanding about service requirements
  • Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
  • Study trends, authorize clearance sales and also determine all required sales promotions
  • Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.




  • Matric
  • Minimum of 8 years' experience in a store management role within a retail/FMCG store operations environment
  • POS system experience
  • Strong retail/FMCG background
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of labour legislation and IR practices
  • Sound managerial skills
  • Results and target driven
  • Excellent interpersonal skills


Package & Remuneration:


  • Competitive package on offer.
  • Extended Weekend Time off (to be discussed)

Shortlisted candidates will be contacted within 5 days for an interview. If not contacted, please consider your application unsuccessful.