INTERNAL SALES ADMINISTRATOR (AVAILABLE IMMEDIATELY)

Location: Elsies River

Our Client, based in Cape Town, is looking for an experienced Internal Sales Administrator to join their team.

 

Responsibilities:

 

  • Communicates effectively with all customers noting orders, responding to queries and complaints.
  • Cold calling daily- and sourcing new business.
  • Liaise with Sales and Marketing Managers on customer requirements.
  • Co-ordinate all customer orders from receipt through to delivery.
  • Load sales order from customer purchase order once stock availability has been confirmed and stock code has been loaded.
  • Ensures that sales price is correct prior to loading and no verbal orders are loaded.
  • Receive sales calls and communicates accordingly.
  • Ensure correct processing of orders, payment and delivery in accordance with company procedures.
  • Keep accurate, up-to-date records of sales and customer correspondence.
  • Maintain records of all pending orders and work in progress
  • Co-ordinates customer deliveries including picking slips through Syspro.
  • Liaise with customers and confirms daily order requirements.
  • Maintain accurate records of weekly and monthly sales data on Excel.
  • Maintain accurate price information on the system.
  • Ensure that all paperwork, filing and administrative duties are managed effectively for the department.
  • Keep accurate records of all customer queries and complaints and forwards specific requirements through to Sales and Marketing Manager.
  • Assist in compiling company and product profiles for potential customers.
  • Taking & Processing of Telephone orders.
  • Processing of Postal, faxed & email orders.
  • Dealing with customer queries/ Service
  • Stock Takes.
  • Cash Sales / Credits.
  • Following up on outstanding orders- advise customers.
  • Basic Administration - customer profiles, daily / weekly customer reports, sales reports.

 

Requirements:

 

  • Matric
  • Degree or diploma will be advantageous.
  • At least 2 years experience in a simialr role.
  • Experience working on a system (SAP will be advantageous)
  • Proficient in Microsoft Office and advanced Excel, with numerical reasoning and analytical skills to extrapolate, analyze and present data for effective business decision making.
  • Happy to work a fixed term contract - Must be available immediately.

Please note: shortlisted candidates will be contacted within 5 days for interview. If not contacted, please consider your application unsuccessful.

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