CSD AGENT [TEMPORARY ROLE]

Location: Johannesburg

Our client in the logistics and supply chain sector is looking for a highly driven and organised CSD agent to join their team on a temporary contract to monitor and ensure a seamless delivery process to meet their customer service expectations.

 

Responsibilities:

 

  • Customer Service Planning.
  • Co-ordination of deliveries between client and delivery points.
  • Following up on customer shipments until delivered.
  • KPI measurement and reporting for customers.
  • Providing quality customer service to clients.
  • Compile and Manage CSD Reports.
  • Arrange collections for customer.
  • Claims investigations.
  • Capturing of POD’s.

 

Requirements:

 

  • ​​​​​​Matric.
  • A customer service related qualification would be advantageous.
  • Experience in the logistics and distribution industry.
  • Knowledge in Operations Planning.
  • Good working experience with CSD software.
  • Willing to work Saturdays, public holidays and long hour shifts.
  • Available immediately and willing to work a contract position.

Please note: shortlisted candidates will be contacted within 5 days for interview. If not contacted, please consider your application unsuccessful.

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