BRANCH MANAGER [JHB]

Location: Randburg

Our client, who is a well established manufacturer, is looking for an experienced branch manager to lead their retail office in Johannesburg.

 

Responsibilities:

 

The provided information outlines the responsibilities and tasks involved in the general management of a branch. The key duties and roles include:

  • Administration: Ensuring necessary administrative procedures are in place.
  • Liaison: Acting as the primary liaison between the branch, staff, and office management, providing information and responding to requests.
  • Goal Achievement: Overseeing and achieving organizational goals while maintaining an efficient and positive work environment.
  • Scheduling: Supervising the daily scheduling of installers and sales consultants for overall team performance.
  • Administrative Duties: Performing various administrative tasks such as generating memos, letters, and spreadsheets.
  • Client Database: Maintaining client databases, tracking accounts, and overseeing invoice workflows.
  • Team Management: Managing sales and installations coordinators, providing reports, and handling overtime and leave requirements.
  • Budgeting: Developing and submitting annual budgets and quarterly forecasts for approval.
  • Business Growth: Managing and developing the Business-to-Business portfolio in collaboration with other branches.
  • Sales Strategy: Creating a sales strategy broken down into channels and product ranges.
  • Competitor Analysis: Monitoring market trends, pricing, and services offered by competitors.
  • Sales Commission: Managing the sales commission structure aligned with company objectives.
  • Customer Relationships: Building relationships with key strategic customers and professional bodies.
  • Showroom Management: Keeping the showroom up to date and ensuring professional customer service.
  • Order Management: Ensuring all orders are correctly uploaded and handling follow-ups.
  • Financial Management: Monitoring operating expenses against budgets and ensuring compliance with procedures.
  • Asset Safeguarding: Ensuring the protection of branch assets.
  • Team Development: Coaching and mentoring team members for personal development.
  • Leave Management: Ensuring effective leave and absentee management.
  • Training: Coordinating and driving the training of sales staff and installers.
  • Product Development: Providing strategic input into key projects for new product development.
  • Installation Team Efficiency: Monitoring and providing feedback on the efficiency of installation teams.
  • Customer Support: Reviewing and analyzing customer support levels and reporting to management.

 

Requirements:

 

  • Bachelors Degree in Business Administration/Management or other relevant qualification.
  • A minimum of 5 years proven experience in a leadership role.
  • Drivers license and own reliable vehicle.

Please note: shortlisted candidates will be contacted within 5 days for interview. If not contacted, please consider your application unsuccessful.

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